A legal disclaimer

Ritual Magazine is committed to respecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit ritualmag.net, purchase merchandise from our online store, or communicate with us.

Our website features independent editorial content, music, art, culture, and merchandise, including hats, coffee mugs, apparel, and other creative products.

This policy is intended to provide transparency about our privacy practices, including those relevant to California residents.

1. WHO WE ARE

This website is operated by Aurawave LLC, doing business as Ritual Magazine ("Ritual Magazine," "Ritual," "we," "us," or "our").

Website: https://ritualmag.net

Privacy and Customer Service Contact: editor@ritualmag.net

For purposes of this policy, references to Ritual Magazine include our website, online store, and associated services.

2. PERSONAL INFORMATION WE COLLECT

The information we collect depends on how you interact with our website.

A. Information You Provide Directly

When you place an order, contact us, subscribe to communications, or otherwise interact with our website, we may collect:

• Contact information: Name, email address, telephone number, and mailing address.

• Order information: Products purchased, order history, shipping details, billing address, and transaction information.

• Customer communications: Messages, inquiries, feedback, and information you choose to provide when contacting us.

• Marketing preferences: Whether you have subscribed to or opted out of promotional communications.

• Account information: Information associated with a customer account, if you choose to create one.

Please do not send us sensitive personal information unless it is reasonably necessary for a specific request.

B. Payment Information

Payments are processed through payment providers made available through our Wix storefront.

Depending on the payment method you select, the payment provider may collect payment card details, billing information, and other information necessary to authorize and process your transaction.

We receive information necessary to confirm and manage your order, which may include payment status and transaction details.

Payment information is handled according to the applicable payment provider's privacy and security practices.

C. Information Collected Automatically

When you visit our website, certain information may be collected automatically by Wix and other services we use, depending on your settings and configuration.

This information may include:

• Internet Protocol (IP) address.

• Browser type and device information.

• Operating system and general technical information.

• Pages visited and interactions with our website.

• Referring websites and general traffic information.

• Cookie identifiers and similar technologies.

• Approximate location inferred from technical information, where available.

We use this information to operate our website, understand website performance, maintain security, and improve the visitor experience, subject to applicable law and your privacy choices.

D. Cookies and Similar Technologies

Our website may use cookies, pixels, and similar technologies provided by Wix or other services.

These technologies may support essential website functions, shopping cart functionality, security, analytics, and other features.

The specific cookies and technologies used depend on the features enabled on our website.

Where required by law, we will obtain consent before using nonessential cookies or similar tracking technologies.

You may be able to manage certain cookie preferences through your browser or any privacy controls provided on our website. Disabling certain cookies may affect website functionality.

3. HOW WE USE PERSONAL INFORMATION

We may use personal information for the following purposes:

Order processing and fulfillment

• Process purchases and payments.

• Confirm orders and send order-related communications.

• Coordinate production, packaging, and shipping.

• Provide order updates and customer support.

• Handle returns, refunds, replacements, and disputes.

Website operations

• Maintain and improve our website and online store.

• Troubleshoot technical issues.

• Maintain website security and prevent fraudulent transactions.

• Understand general website traffic and performance.

Communications

• Respond to questions, requests, and feedback.

• Send transactional messages related to purchases.

• Send promotional emails if you have subscribed or otherwise provided the required permission.

Legal and business purposes

• Maintain appropriate business records.

• Comply with applicable laws and lawful requests.

• Enforce our policies and agreements.

• Protect our rights, property, customers, and business.

We will not knowingly use personal information for purposes materially incompatible with those described here without providing additional notice or obtaining consent when required.

4. HOW WE SHARE PERSONAL INFORMATION

We do not disclose personal information indiscriminately. However, operating an online store requires us to share certain information with service providers and other parties when necessary.

A. Website Hosting and E-Commerce Services

Our website is hosted on Wix. Wix may process information on our behalf to provide website hosting, online store functionality, customer management, security, and related services.

B. Payment Providers

Payment information is processed by the payment provider you use at checkout. Relevant transaction information may be shared as necessary to authorize payments, prevent fraud, resolve disputes, and administer purchases.

C. Production and Fulfillment Partners

We may use Printify and its relevant production or fulfillment partners to manufacture, print, package, and ship merchandise.

To fulfill an order, we may share information such as your name, shipping address, ordered products, and other information reasonably necessary to complete the transaction.

These providers may process personal information according to their own policies and their contractual arrangements with us.

D. Shipping Carriers

We may share shipping information with postal services, couriers, and other delivery providers so that your order can be delivered.

E. Analytics and Other Service Providers

If enabled on our website, analytics, security, marketing, or similar services may receive certain technical information or information about website interactions.

The information shared depends on which services are active and how they are configured.

F. Legal and Business Transactions

We may disclose information when reasonably necessary to comply with applicable laws, respond to lawful legal process, prevent fraud, protect rights and safety, or establish or defend legal claims.

Information may also be transferred in connection with a merger, acquisition, restructuring, financing, or sale of business assets, subject to applicable law.

G. No Sale of Personal Information for Money

We do not sell personal information to third parties in exchange for money.

Some advertising or analytics technologies can qualify as "sharing" or otherwise trigger opt-out rights under certain privacy laws, even when no money changes hands. Whether that applies depends on the technologies and configurations used on our website.

Where applicable law gives you the right to opt out of the sale or sharing of your personal information, we will provide the required means to exercise that right.

5. CALIFORNIA PRIVACY RIGHTS

California residents may have privacy rights under applicable state law. The rights available to an individual and the obligations imposed on a business depend on the law's scope and applicability.

Where applicable, these rights may include the following:

Right to Know and Access

You may have the right to request information about the personal information a covered business collects, uses, discloses, or otherwise processes about you.

Right to Delete

You may have the right to request deletion of personal information, subject to applicable exceptions, including certain legal, security, and transaction-recordkeeping requirements.

Right to Correct

You may have the right to request correction of inaccurate personal information maintained by a covered business.

Right to Opt Out of Sale or Sharing

You may have the right to opt out of the sale or sharing of personal information as those terms are defined by applicable law.

Right to Limit Certain Uses of Sensitive Personal Information

Where applicable, you may have the right to limit certain uses and disclosures of sensitive personal information.

Right to Non-Discrimination

We will not unlawfully discriminate against you for exercising privacy rights available to you under applicable law.

How to Submit a Privacy Request

To submit a privacy inquiry or request, contact us at:

Email: editor@ritualmag.net

Please identify yourself as a Ritual Magazine website visitor or customer and describe the request you wish to make.

We may need to verify your identity before responding to certain requests. Where permitted or required by law, an authorized agent may submit a request on your behalf.

We will respond within the timeframe required by applicable law.

These disclosures do not mean that every privacy statute applies to our business. We will honor the rights and obligations applicable to our actual business operations.

6. EMAIL MARKETING AND COMMUNICATIONS

If you subscribe to our newsletter or other promotional communications, we may use your email address to send updates about Ritual Magazine, new merchandise, editorial projects, events, and other relevant announcements.

You may unsubscribe from promotional emails at any time using the unsubscribe link included in the message or by contacting us.

Unsubscribing from promotional communications does not prevent us from sending essential transactional messages, such as order confirmations, shipping notifications, or customer service communications.

We will handle marketing communications in accordance with applicable consent and marketing laws.

7. DATA RETENTION

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, subject to applicable legal requirements.

Retention periods may depend on the type of information and the reason it was collected.

For example, order and transaction records may need to be retained for accounting, tax, fraud prevention, dispute resolution, or other legal purposes.

When personal information is no longer reasonably necessary, we will take appropriate steps to delete it or de-identify it, subject to applicable law and the capabilities of our service providers.

8. DATA SECURITY

We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, and disclosure.

Our website and store rely on third-party providers, including Wix and payment processors, that maintain their own security practices.

No method of electronic storage or transmission is completely secure. We therefore cannot guarantee absolute security.

If a security incident occurs, we will take appropriate steps consistent with applicable law.

9. CHILDREN'S PRIVACY

Our website and online store are not directed toward children under 13, and we do not knowingly collect personal information online from children under 13 without legally required authorization.

If you believe a child has provided personal information to us in circumstances that violate applicable law, please contact us so that we can review the matter and take appropriate action.

10. THIRD-PARTY WEBSITES AND SERVICES

Our website may contain links to third-party websites, social media platforms, music services, payment providers, or other external services.

We are not responsible for the privacy practices of websites and services that we do not operate.

When you visit or use a third-party service, its own privacy policy and terms may apply.

We encourage you to review the relevant policies before providing personal information to third parties.

11. INTERNATIONAL VISITORS

Our website may be accessible to visitors outside the United States.

If you access our website from another country, information you provide may be processed in the United States or other locations where our service providers operate, subject to applicable law.

Where required, we will provide additional disclosures or protections applicable to your location.

12. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time to reflect changes in our business, website features, service providers, or legal obligations.

When we make changes, we will revise the "Last Updated" date at the top of this policy.

Where required by law, we will provide additional notice or obtain consent before implementing material changes.

We encourage you to review this policy periodically.

13. CONTACT US

For questions about this Privacy Policy or to submit a privacy-related request, contact:

Ritual Magazine
Operated by Aurawave LLC
Website: https://ritualmag.net
Email: editor@ritualmag.net

We appreciate your trust and support of independent art, music, and culture.